Resolve up to 65% of
support tickets. Instantly.Built for leaders, not firefighters.
Benjamin autonomously resolves tickets on first contact so your team can lead instead of react.
Live POC in 5 days · Connects to your existing stack · Built for B2B SaaS
65%
auto-resolved
21 days
to test it free
Benjamin
Support Intelligence · active
94%
resolved
<2s
response
24/7
coverage
Our work is trusted by teams at
Built to connect to your existing stack
Webhook and API connectivity. Tell us your stack and we will scope the fit.
Customer support shouldn’t feel like the company’s punching bag.
People shouldn’t wake up every morning carrying anxiety and burnout just to keep the lights on.
Benjamin changes that.
Resolve more on first contact. Reduce the overload. Help teams regain control.
Your people stop surviving the day and start leading it.
Leadership gets the clarity
to grow, not just survive.
Three capabilities. One outcome: Strategic Peace.
Knowledge Ingestion
Transforms your SOPs, manuals, and docs into a private knowledge base. Never hallucinates. Never invents. Never leaves when your best rep does.
Autonomous Resolution
Answers the repetitive questions that fill your queue: password resets, order status, billing, and how-tos. For anything your knowledge does not cover, it says so instead of guessing.
Cross-Channel Continuity
One conversation, any channel, same context. A customer who starts on web and continues on WhatsApp never has to repeat themselves.
Why Benjamin doesn't guess.
Every answer Benjamin gives is grounded in YOUR knowledge base. Not the internet, not general AI training data. Your SOPs. Your docs. Your rules.
Customer Query
Knowledge Retrieval
Pulls the relevant material from your knowledge base
Permission Guardrails
Sees only the knowledge you give it, scoped to your business
Grounded Answer
Answers only from what was retrieved
Honest Fallback
If your knowledge doesn't cover it, it says so instead of inventing
Customer Query
Knowledge Retrieval
Pulls the relevant material from your knowledge base
Permission Guardrails
Sees only the knowledge you give it, scoped to your business
Grounded Answer
Answers only from what was retrieved
Honest Fallback
If your knowledge doesn't cover it, it says so instead of inventing
Financial loss from wrong promises
Brand embarrassment on social
Customer anger from wrong answers
Compliance failures
Deep expertise, not a generic chatbot.
B2B SaaS & Tech
10,000+ tickets/month. Knowledge siloed in senior reps. API questions eating your team alive.
Most common: 65% level-1 resolution on day 30
Fintech & Digital Banking
Payment failures, account approvals, compliance docs. High stakes, zero margin for error.
Most common: 70% reduction in repetitive compliance queries
E-commerce & Retail
Returns, order status, Black Friday peaks. You can't staff up and down for seasonal volume.
Most common: 3x faster ticket resolution during peak periods
Ready to achieve Strategic Peace?
Stop managing queues. Start leading teams.
Join the teams transforming customer support from a cost center into a growth engine.
0%
first-contact resolution in comparable agentic deployments
0%
reduction in human-handled tickets
0 days
to test it on your own knowledge
*Based on published benchmarks for agentic support systems. Results may vary.
See the results before you commit to anything
Benjamin is configured with your knowledge base and made available on a web interface. You experiment, validate behavior, and decide. No integrations required. No commitment beyond the PoC.
Benjamin configured and grounded in your knowledge base
Web interface ready, no integrations, no setup overhead
You test real scenarios and validate behavior, language, and escalation
Clear go / no-go before any further commitment