Usage-based pricing

Pay per session. Pay less as you grow.

No seats. No per-message penalties. You pay per conversation Benjamin handles, and the more it handles, the less each one costs. Pricing that rewards your scale instead of punishing it.

Start a free POC
From $0.38 per session at scale
Estimate your plan

Drag to your expected monthly sessions. Your per-session rate drops automatically as you scale.

Per session

$0.46
8,000 sessions / monthGrowth tier
50065,000+

Estimate only. Billed monthly by usage. Volume above 65,000 sessions gets custom Enterprise economics.

One Benjamin. Five volume tiers.

Every tier is the full product: same grounding, same channels, same handoff. The only thing that changes is your per-session rate.

Showing monthly rates
StarterTier 1
$0.48

per session

Up to 3,000sessions / mo

Launch Benjamin on your busiest channel and prove the value fast.

GrowthTier 2
$0.46

per session

3,001 – 10,000sessions / mo

Roll out across channels as your support volume climbs.

ScaleTier 3
$0.43

per session

10,001 – 25,000sessions / mo

Benjamin handles the front line; your team handles the exceptions.

VolumeTier 4
$0.40

per session

25,001 – 40,000sessions / mo

High-throughput support with the lowest per-session rate yet.

EnterpriseTier 5
$0.38

per session

40,000+sessions / mo

Built for scale: custom volume, the best per-session economics.

Included in every plan

Strictly grounded answers

Replies only from your knowledge base, with no invented facts.

Multiple channels

One brain across web chat, WhatsApp, and your own product via API.

Tuned to your brand

Configured with your voice, your rules, and the actions you allow.

Knowledge you control

Benjamin answers only from the documentation you provide and approve.

Conversation summaries

Every session is summarized with the customer's intent and key points.

Fast, on-brand replies

Structured responses in your voice, in seconds, around the clock.

Works acrossWeb chatWhatsAppEmailWebhook / API
Try before you pay

Prove it first. A free Proof of Concept.

Share your knowledge base after a short discovery call, and within about 5 days your private POC is live: Benjamin grounded in a focused slice of your own knowledge, on a web page where your team can ask real questions. Test it for up to 21 days. No charges, no commitment. Live channels, tools, and helpdesk integration come when you go live.

Pricing questions, answered

A session is a single conversation between a customer and Benjamin, across however many back-and-forth messages it takes. You pay per session, not per message, so a longer conversation never costs you more.

See your numbers on your own questions

Book a demo and we will map a tier to your real volume, then prove it in a free POC.

Book a demo